Term Of Service

Welcome to Ducky’s Candles Co! These Terms of Service govern your use of our website and services. By accessing or purchasing from our store, you agree to abide by these terms. Please read them carefully.

1. General Terms

  • By using our website, you confirm that you are at least 18 years old or have permission from a legal guardian.
  • We reserve the right to refuse service to anyone at our discretion.
  • Prices and product availability are subject to change without notice.

2. Product Information & Accuracy

  • We strive to provide accurate descriptions and images of our candles. However, slight variations in color, size, or fragrance intensity may occur.
  • All product descriptions, pricing, and availability are subject to change at any time without prior notice.

3. Ordering & Payment

  • All orders placed through Ducky’s Candles Co are subject to acceptance and availability.
  • We accept major payment methods, including credit/debit cards, PayPal, and other secure payment options at checkout.
  • In case of suspected fraud or unauthorized transactions, we reserve the right to cancel orders and issue refunds.

4. Shipping & Delivery

  • Our Shipping Policy outlines delivery times and procedures.
  • We are not responsible for delays caused by shipping carriers, customs processing, or unforeseen circumstances.
  • Customers are responsible for providing accurate shipping addresses.

5. Returns & Refunds

  • Please refer to our Refund Policy for details on returns, exchanges, and refunds.
  • Damaged or defective items must be reported within 48 hours of delivery with photo evidence.

6. Intellectual Property Rights

  • All content on our website, including text, images, logos, and product designs, is the property of Ducky’s Candles Co and may not be copied, reproduced, or distributed without permission.

7. Prohibited Activities

You agree NOT to:

  • Use our products for illegal purposes.
  • Copy, modify, or distribute any part of our website without authorization.
  • Attempt to hack, disrupt, or interfere with our services.

8. Limitation of Liability

  • Ducky’s Candles Co is not responsible for any indirect, incidental, or consequential damages resulting from the use of our products or website.
  • We do not guarantee that our website will always be error-free or uninterrupted.

9. Changes to These Terms

  • We reserve the right to update these Terms of Service at any time. Changes will take effect immediately upon posting.

10. Contact Us

If you have any questions about these Terms of Service, feel free to contact us 

Thank you for shopping with Ducky’s Candles Co!